Ametek Launches New Expert Surface Inspection System Services

Automated surface inspection solutions provider Ametek Surface Vision is newly offering a range of expert system services to ensure optimum levels of operation for the lifetime of its inspection and monitoring products. The company anticipates that its customers will benefit from the new AMECare Performance Services throughout their system lifecycles.

 AMECare--which features a range of global services available 24/7, offers assistance for a variety of needs, from initial set up to training and spare parts. Starting from purchase, AMECare provides tailored support for the installation, alignment, calibration, and configuration of new systems. On-site engineers will ensure the system is designed for individual requirements, using unique recipes and configured communications to ensure seamless integration with existing plant systems.

 

 

AMECare also provides service contracts to ensure customers receive dedicated on-site and remote support in response to any critical system problems, as well as general maintenance and software updates. Preventative maintenance is also included in the AMECare package to identify and solve potential problems early, before they cause significant, costly process downtime. This service can also lead to less general maintenance, fewer part failures, and optimal system performance.

Other services offered as part of AMECare include expert technical support, training to ensure operators get the best out of their systems, and advice on stocking the right spare parts. Additional benefits of using AMECare include reduced material waste, improved product quality, enhanced defect detection, and process optimization.